1. Placing an Order
Order Confirmation: Upon placing an order, you will receive an order confirmation via email. This confirms that your order has been successfully placed and is being processed.
Prepaid Orders: All orders placed with Patco Pharma are prepaid. We do not offer Cash on Delivery (COD). You will not need to make any payments at the time of delivery.
Pricing: All prices listed on our website are inclusive of GST and Shipping costs. You are not required to pay any extra charges when placing or receiving your order.
Order Review: Please ensure that all order details (e.g., products, quantities, shipping address) are correct before finalizing the order.

2. Payment
Accepted Payment Methods: We accept payments through [insert payment methods, e.g., credit/debit cards, UPI, bank transfers, etc.].
Secure Transactions: All payments are processed securely.
OTP Sharing: Do not share your OTP over a call or with anyone other than the delivery agent during the parcel handover. The OTP should only be provided while receiving your order.

3. Shipping and Delivery
Shipping Times: Orders are processed and dispatched within 2 days. Delivery times may vary depending on your location.

No Payment at Delivery:
Since all orders are prepaid and shipping costs are included in the product price, you are not required to pay anything upon delivery.

4. Order Cancellations
No Cancellations Allowed: Once an order has been placed and confirmed, cancellations are not permitted. Please ensure all details are correct before completing your order.

5. Return and Refund Policy
For information about returns and refunds, please refer to our Return and Refund Policy.

6. Contact Us
For any queries regarding your order, please contact us at support@patcopharma.com & 7304466661